Welcome To Tel-Access
To BUILD and IMPLEMENT innovative communication solution to ENHANCE client productivity
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Tel-Access delivers a wide range of IT & Communication solutions
Inspired by the work practices in a national telecommunications while still a student, now Boy Hidayat Lubis become successful entrepreneurs telecommunication system throught the Tel-Access
Improving Effectiveness and Saving Costs with AI Hybrid Contact Centre
The AI Hybrid Contact Centre is a modern customer service solution that synergistically integrates artificial intelligence with human agent support. This approach is designed to optimise operational efficiency while providing a responsive, personalised, and high-quality customer experience.
With an AI system capable of handling repetitive requests, providing quick responses, and analysing data in real-time, companies can automate most customer service processes, such as answering common questions, routing conversations, and analysing customer sentiment.
Tel-Access's Latest Innovation in Social Media Management:
The Use of AI for Handling Social Media in State-Owned Enterprises
Tel-Acces AI bot technology has helped state-owned enterprises monitor news and social media platforms while actively interacting with the public. Our services not only help improve corporate reputation, but also provide comprehensive reports and analyses that offer deep insights into institutional mentions, sentiment, reach, and interactions, enabling companies to make better decisions. Thank you for the SOEs’ trust in Tel-Access to provide social media management services for SOEs.
Reference
Get to know Tel-Access latest references
BANK BSI
Gema Ramadan Event, BSI Encourages Strengthening of Digital Transactions in Mosques
PT Bank Syariah Indonesia Tbk (BSI) is promoting mosques as centres for Islamic financial education through digital transactions during Ramadan. This is because mosques have several key functions, in addition to being centres for worship, education and teaching, as well as empowering the community economically through Baitul Mal. BSI Retail Banking Director Ngatari said that during Ramadan, BSI will strengthen its educational efforts towards the community…
BAZNAS
By scanning a QR code, President Jokowi pays zakat through BAZNAS
QRIS product from Bank BSI, provided by Tel-Access, is highlighted as an innovative tool that supports the interests of Baznas, the National Zakat Agency. Another interesting point is President Jokowi’s use of QRIS to pay zakat electronically. The President’s decision to use Bank BSI’s QRIS marks the government’s support for technological advances in improving efficiency and transparency in zakat management…
Transkepri
Government Rushes to Establish Reserve Component
Directorate General of Defence Potential of the Ministry of Defence, Brigadier General Dadang Hendrayudha, organised the formation of a reserve component. In this case, Tel-Access helped prepare the registration, selection, determination, management and help centre systems for the reserve component to make it easier for various groups of people to participate in accordance with the applicable requirements and be selected by committees from several regions…
KOMPAS
In partnership with DMI, BSI launches QRIS service for zakat, infaq, and shadaqah payments at mosques
ZISWAF is now easier with the Bank Syariah Indonesia QRIS application. Thank you for BSI’s trust in Tel-Access to build the QRIS system at BSI…
BISNIS TEKNO
Indosat Wins Cellular Data Package Bundling and Innovation Programme
Tel-Access secure bundling system has been used by Indosat Ooredoo to provide protection for bundling programmes since 2012. This service is popular with many people who purchase mobile phones that come with Indosat data packages. In 2019, Indosat Ooredoo won the Selular Awards 2019 for the Best Bundling Programme and Most Innovative Data Package categories.
KONTAN
Bank Danamon targets QRIS payment transactions in Indonesia's Abacus POS ecosystem
PT Bank Danamon Indonesia has been using the QRIS system developed by Tel-Access since 2018. PT Bank Danamon Indonesia is expanding its QRIS merchants by partnering with POS services, with the aim of increasing transactions and convenience for customers…